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ted Education - Training programmes support teachers and school leaders at all levels – from new teachers through to trust CEOs.

Feelings, Thoughts and Actions

On a recent holiday I had a negative customer service experience. The inconsistent customer care of the companies with whom I was interacting got me thinking about the different things that lead us to act or not act; specifically, thoughts versus feelings. This distinction is highlighted in psychometric personality tests, which ...
ted Education - Training programmes support teachers and school leaders at all levels – from new teachers through to trust CEOs.

Be a Great Leader – Without Even Being There 

Working from home is great, isn’t it? No commute (or a train delay, or traffic jam) to spoil your mood before you’ve got to your desk; no worry over missing the Amazon delivery; and you can even wear your slippers for that video conference. But when you work closely with a ...
ted Education - Training programmes support teachers and school leaders at all levels – from new teachers through to trust CEOs.

The Isolated Leader

In my recent article; National Tea Day and the Art of Fika, I wrote of the importance of maintaining a sense of being part of a team and belonging during these times of social distancing and working from home. As we know, it is the responsibility of each and every ...
ted Education - Training programmes support teachers and school leaders at all levels – from new teachers through to trust CEOs.

Manage your team in these challenging times

This week in the virtual ted Learning office, reading lots of content online about how to manage your team in these challenging times, we’ve been thinking about the essential and desirable qualities of an effective manager, and how we recognise these, even when we may not be that adept at ...

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